Terms & Conditions

The information provided on the Private House Co. website is for general informational purposes only. While we take reasonable care to ensure the information presented is accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information, services, or related content contained on this website.

All services offered by Private House Co. are subject to availability and confirmation following a private consultation. Details published on this website do not constitute a binding offer or contractual agreement.

Private House Co. shall not be held liable for any loss or damage, including without limitation indirect or consequential loss or damage, arising out of or in connection with the use of this website or reliance on any information contained within it.

This website may include links to third-party websites for convenience. Private House Co. has no control over the content or availability of those sites and accepts no responsibility for them.

Nothing on this website should be construed as professional, legal, or financial advice.

Terms & Conditions - the basics

These Terms & Conditions govern the provision of services by Private House Co. and establish the legal relationship between us and our clients. By engaging our services, you agree to be bound by these Terms & Conditions. Private House Co. provides bespoke household, workspace, and specialist interior care services. All services are agreed following a consultation and confirmation of scope, and any additional requests outside the agreed scope may be subject to additional charges. All services are subject to availability. Service schedules, frequencies, and durations are agreed in advance and may be adjusted by mutual agreement. Private House Co. reserves the right to decline or discontinue services where they no longer align with our standards, values, or operational requirements. Payment terms will be confirmed prior to service commencement and invoices must be settled in accordance with the agreed payment schedule. Late payments may result in the suspension of services. Clients are required to provide reasonable notice for cancellations or schedule changes, as outlined in our Cancellation and Refund Policies. Failure to provide access to the property at the agreed time may result in the service being charged in full. Clients must notify Private House Co. of any service concerns within 24 hours of service completion. Where appropriate, we may offer a return visit or service adjustment; refunds are not guaranteed and are handled at our discretion. Private House Co. will take reasonable care in the delivery of services but shall not be held liable for pre-existing damage, normal wear and tear, or issues arising from materials, surfaces, or items requiring specialist restoration beyond standard care. Nothing in these Terms & Conditions excludes liability where it cannot be excluded under applicable law. We respect client privacy at all times and any personal information shared with us will be handled in accordance with our Privacy Policy. Our team operates under strict confidentiality expectations. Private House Co. reserves the right to update these Terms & Conditions at any time, with the most current version available on our website. These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.